FAQ2019-11-25T02:58:09-06:00

Check our Frequently Asked Questions

If you don’t find the answers you’re looking for, feel free to ask us personally. See our contact information just below our FAQs.

Can shoes be worn on the equipment?2018-09-26T20:46:41-05:00

Shoes are removed before entering the Play Maze and we provide a secure place for your shoes to be kept during your stay.

Are socks required?2018-06-15T22:02:58-05:00

Yes, for health reasons socks must be worn at all times.

Is there a separate area for toddlers?2018-06-15T22:02:46-05:00

We do offer a special area designed just for the little ones. And, of course, parents are welcome to join their children at any time on all equipment.

How is your equipment cleaned, and how often?2018-06-15T22:02:21-05:00

Information on our equipment and our cleaning process:

Good. Clean. Safe. Healthy. Fun.

Designed by parents, built for fun, we know how important safety, security, and cleanliness are, believe us! From the moment you arrive, every precaution is taken to ensure that your visit is pleasant and enjoyable.

At the admission counter, children and parents receive matching wrist stamps. All exterior doors are auto-locking with well-trained personnel on hand to ensure extra security. We have chosen only the highest quality equipment, developed by a physical therapist, and utilized the most reputable installation firms.

Our equipment is cleaned weekly with a non-toxic sanitizer called S.W.A.T. – Swisher Anti-microbial Treatment, delivers a fine mist of disinfectant to virtually all surfaces in our facility. Their micro-misting unit offers coverage that’s vastly superior to any form of manual application, offering an effective H1N1 and 99.9% of all common illness-causing pathogens.

Also, for your convienance, hand sanitizer dispensers are located at critical points throughout our facility for employees and customers.

PLAYSMART

SWISHER

Can you book a corporate event at Going Bonkers?2018-06-15T22:01:46-05:00

Indeed you can. In fact, many companies enjoy the benefits of play for team building and brainstorm sessions to jump-start the creative process. It’s more energizing and less expensive than a trip to an exotic island.

How do I book a party?2018-09-20T16:55:50-05:00
What if we want to stay past our scheduled party time?2018-06-15T22:00:28-05:00

Party guests are always welcome before and after the party time. We will help you pack up and store your birthday gifts and you are free to use the main facility before and after your scheduled party time.

If I don’t use all of my tickets or playcard, can I save them for another visit?2018-06-15T22:00:17-05:00

Of course you can. Our tickets and playcards never expire.

Can I book a fundraising event at Going Bonkers?2018-09-20T16:56:31-05:00

We accommodate many school and local fundraisers. Please click here for more information.

Is your equipment safe?2018-06-15T20:22:01-05:00

Our equipment was designed and installed by the one of the world’s most recognized play equipment developers and manufacturers.

Good. Clean. Safe. Healthy. Fun.

Designed by parents, built for fun, we know how important safety, security, and cleanliness are, believe us! From the moment you arrive, every precaution is taken to ensure that your visit is pleasant and enjoyable.

At the admission counter, children and parents receive matching wrist stamps. All exterior doors are auto-locking with well-trained personnel on hand to ensure extra security. We have chosen only the highest quality equipment, developed by a physical therapist, and utilized the most reputable installation firms.

Our equipment is cleaned weekly with a non-toxic sanitizer called S.W.A.T. – Swisher Anti-microbial Treatment, delivers a fine mist of disinfectant to virtually all surfaces in our facility. Their micro-misting unit offers coverage that’s vastly superior to any form of manual application, offering an effective H1N1 and 99.9% of all common illness-causing pathogens.

Also, for your convienance, hand sanitizer dispensers are located at critical points throughout our facility for employees and customers.

PLAYSMART

SWISHER

Do you offer savings or discounts?2018-09-20T16:54:30-05:00
What foods do you offer?2018-06-15T20:21:23-05:00

Our menu is unlike any other family entertainment center. We offer a wide variety of foods and drinks to please kids and parents, including fresh fruits, fruit juices, cappuccinos and more. Please click here for our complete menu.

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